Effective Date: September 3, 2026

Welcome to BugginByZeth. This policy explains how we process, ship, and handle orders placed through our store. By purchasing from BugginByZeth, you acknowledge and agree to the terms below.

1. SHIPPING TIMES

1.1 Orders are generally processed and shipped within 1-7 business days after your purchase is completed.

1.2 During limited drops, product launches, holidays, or periods of high demand, processing and shipping may take longer than the estimated timeframe. We appreciate your patience during these periods.

2. SHIPPING COSTS

2.1 Shipping fees are calculated based on your delivery location and the size or weight of your order. The applicable shipping cost will be shown at checkout before payment is completed.

3. SHIPPING METHODS

3.1 Orders are shipped using available postal or courier services. The shipping provider may vary depending on your location and the delivery method selected at checkout.

3.2 Once an order has been dispatched, delivery times are primarily determined by the shipping provider and are outside of our direct control.

4. INTERNATIONAL ORDERS

4.1 International orders have two shipping options at checkout.

4.2 The cheaper option includes tracking while the package is in New Zealand. Tracking may stop once it leaves New Zealand.

4.3 The higher-priced option includes full tracking all the way to your delivery address.

4.4 International customers may be required to pay customs duties, taxes, import fees, or other charges imposed by their country. These fees are the responsibility of the customer and are not included in the product or shipping price unless specifically stated.

5. ORDER TRACKING

5.1 When your order has been dispatched, a tracking number may be provided to you through the contact information supplied during checkout.

5.2 Tracking information may take some time to update after an order has been shipped. Please allow the carrier time to scan and process your package.

6. LOST, DAMAGED, OR DELIVERY ISSUES

6.1 Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.

6.2 If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at zethpb56@gmail.com so we can review the situation and determine the appropriate next steps.

6.3 Customers are responsible for providing a complete and accurate shipping address. BugginByZeth is not responsible for delivery issues caused by an incorrect or incomplete address provided at checkout.

6.4 BugginByZeth is not responsible for loss or damage that occurs after an order has been dispatched. If you receive a defective item or the wrong size, please contact us at zethpb56@gmail.com

7. RETURNS & EXCHANGES

7.1 Due to the limited-stock nature of our drops, all purchases are final. We do not offer exchanges or change-of-mind returns.

7.2 Please carefully select your size  before completing your purchase. We are unable to exchange an item simply because you selected the wrong size or changed your mind.

7.3 We may require photographs or other information showing the issue before approving a replacement or refund.

7.4 If the issue is confirmed to be the result of a defective or incorrectly fulfilled order, BugginByZeth may provide a replacement or refund at our discretion.

7.5 Nothing in this policy is intended to remove or limit any consumer rights that cannot legally be excluded under the laws applicable to your purchase.

8. CONTACT US

If you have any questions regarding your order, shipping, returns, or this policy, please contact us at:

BugginByZeth
Email: zethpb56@gmail.com

BugginByZeth reserves the right to update or modify this Shipping & Return Policy at any time. Any changes will be posted on this page and will apply from the updated effective date.